Legal
Refunds
Draft for legal review
This text explains how the site works today. A lawyer has not reviewed it yet, and it is not in force.
Draft of 27 October 2026
Refund rules
Refund rules are being finalised together with the cancellation rules. Until then, message us on WhatsApp about any payment.
WhatsAppCash payments
When you pay the driver in cash at the end of the trip, you pay only for a trip that took place.